"As AccessPay aided our Operational Resilience assessment, this became one of the main drivers why we went out to tender in the first place. We see AccessPay as a key partner to our overall Operational Resilience."
Building resilient, business-critical finance operations
As a trusted third-party technology provider, AccessPay strengthens financial institutions’ digital operational resilience by automating and securing core banking operations.

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Strengthen your financial operations with automated controls and comprehensive compliance
As an FCA-regulated provider with 99.9%+ uptime and successful deployments across leading financial institutions, AccessPay helps you build resilient financial processes that meet evolving regulatory demands while aligning with the UK’s operational resilience framework and the EU Digital Operational Resilience Act (DORA).

Eliminate risk & strengthen controls
- Replace risky manual payment processing and bank statement downloads with full automation
- Simplify business continuity planning with a high-availability platform designed to meet operational resilience pillars
- Reduce operational risks from staff shortages or bank portal downtime
- Enforce standardised approval controls for authorising payments
- Secure all financial data transfers with bank-grade encryption, ensuring alignment with DORA compliance UK

Complete audit readiness
- Track every action with comprehensive audit logging
- Monitor the end-to-end payment journey from file processing to completion
- Record authorisation chains with user-level detail
- Enable transaction-level auditing of all bank statements
- Access historical data quickly for verification and regulatory compliance
Generate detailed audit reports on-demand, supporting both UK operational resilience and DORA regulation requirements
Always FCA- and PRA-compliant
AccessPay is regulated by the Prudential Regulation Authority (PRA) and Financial Conduct Authority (FCA), providing assurance that our solutions align with the operational resilience framework.
Our compliance means financial institutions can confidently integrate AccessPay into critical operations, knowing the platform supports:
- FCA Handbook SYSC rules on operational resilience
- UK operational resilience management requirements
- DORA digital operational resilience act standards

Operational Resilience in action
When Darlington Building Society needed to strengthen their operational resilience, they chose AccessPay as a key technology partner.
Ready to build resilient financial operations in a digital world?
Get in touch with one of our experts by completing our contact form.
Understanding the frameworks
While the Digital Operational Resilience Act (DORA) and the UK’s operational resilience framework have different details, they share the same goal: ensuring banks and financial firms can withstand and recover from disruptions.
Operational Resilience (UK)
- Focuses on maintaining important business services during disruptions
- Emphasises governance, mapping critical processes, and testing resilience
- Requires firms to define impact tolerances and prove they can meet them
DORA Regulation (EU)
Focuses on digital operational resilience in banking and finance
Three key pillars:
- Rapid recovery of transactions after outages
- Comprehensive oversight of third-party vendors
- ICT risk management with regular testing and reporting
Compliant by design
AccessPay’s platform has been built to address both DORA compliance and UK operational resilience standards:
Centralised connectivity
- Bank-agnostic platform reduces third-party dependencies
- Direct access to major payment schemes supports continuity and resilience
- Multiple connectivity options meet requirements under DORA framework
- One secure platform eliminates ICT concentration risk

End-to-end automation & reporting
- Automated processing removes human error and operational risk
- Full audit trails meet operational resilience pillars
- Reconciliation and reporting tools simplify compliance
- Custom workflows map directly to critical functions

"AccessPay is great for operational resilience, we’re very prepared. User permissions are set up thoughtfully and strategically, we can easily limit the number of users and check that they’re all trained up on processes."
Bank-grade security & controls
- Enterprise-grade encryption exceeds DORA regulation expectations
- Multi-level approvals and role-based access
- Secure remote access to maintain uninterrupted services
- Strategic permissions & validation workflows for enhanced security

Rapid implementation & response times
- 12-week deployment with 99.9%+ uptime
- Defined RTO/RPO metrics for continuity planning
- UK-based support with incident SLAs
- 98% customer satisfaction score

Our accreditations







Strengthen your financial institutions’ operational resilience by automating and securing business-critical banking operations
Get in touch with one of our experts by completing our contact form.
Regulatory compliance meets service excellence
EBA-compliant contracts ensuring regulatory alignment
12-week average implementation
Clear SLAs for incident response
Reduced internal resource requirements for IT and finance teams
Optional extended support for global operations
"The customer support at AccessPay is excellent. Not just during the delivery of the project, but afterwards, too. They are always on hand to support us with anything we need and with new projects. We’re looking forward to continuing the relationship well into the future."
Key milestones in 2025
for the UK & EU
January 17, 2025
EU Digital Operational Resilience Act (DORA)
By 2025, EU financial entities must demonstrate:
- Comprehensive ICT risk management
- Third-party risk monitoring
- Automated incident reporting
- Regular resilience testing
- Systematic information sharing
March 31, 2025
UK Operational Resilience
UK financial institutions must show:
- Mapped important business services
- Defined impact tolerances
- Completed scenario testing
- Documented self-assessments
April 30, 2025
DORA Compliance Date – Reporting Deadlines
- Submission of a complete information register to National Authorities
- Sharing resilience data with European Supervisory Authorities
- Demonstrating full DORA operational resilience compliance
Recommended by the UK’s leading financial operators
Admiral Insurance are one of the leading FTSE100 Financial Services companies within the UK, Europe and America.
AccessPay plays a pivotal role in their finance transformation strategy by introducing automation to their payment processes; improving efficiency and reducing risk and fraud from unnecessary, manual intervention.
"We spoke with Barclays and they recommended AccessPay as the preferred solution. We also spoke with other insurance providers, and everybody recommended you, which is highly commendable."
Ready to automate your critical banking processes with a trusted partner?
Get in touch with one of our Financial Services experts by completing our contact form.
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