Sterling are a market leader in contractor services. They process huge amounts of payments into thousands of contractors’ accounts every week and needed a software solution to help them do just that.
Sterling realised that they had a problem – they had a lot of contractors that needed paying reliably, but the list of agency workers on their books was constantly changing.
“When we release payments, we need to be able to do that pretty much instantly. We send up to 4000 faster payments each week, in multiple batches.”
Sterling came to AccessPay looking for a solution that would streamline their payments and collections, without having to manually process each contractor payment through a time consuming and risky method like online banking.
Sterling are dealing with people’s livelihoods, their contractors expect prompt payment for the work they’ve completed, which meant a fast and reliable solution was crucial. The implementation process also needed to be seamless, with minimal disruption and very little downtime, avoiding any potential risk to Sterling’s reputation.
“We needed a solution that would allow us to efficiently manage all of our payments”
Being a dependable payment provider for contractors is fundamental to the success of Sterling’s business. It’s simple – if the workers don’t receive their payments consistently, they will choose another provider. So ensuring that Sterling’s contractor workers receive their payments on time is vital to their business.
With the faster payment solution on board, offering ease of multiple payment batches, contractors waiting hours to receive their payments was a thing of the past. The ability to upload regular, almost instant, Same day payment batches was a huge step forward for Sterling, increasing their reputation and client offering.
“We trust AccessPay to pay the thousands of agency workers and contractors that we have working for us across the UK.”
Paying contractors, quickly, on time and in high volumes requires a streamlined process, which AccessPay delivers. This means that Sterling no longer need to send and manage all their payments using card readers – a time consuming and inefficient process.