L'Università di Bradford modernizza la funzione finanziaria con AccessPay per l'elaborazione senza soluzione di continuità di buste paga e tasse universitarie

"Ottenere il giusto risultato è una grande responsabilità: stiamo elaborando addebiti diretti che sono un requisito legale e centinaia di stipendi".

Ben Petty, responsabile delle operazioni finanziarie dell'Università di Bradford

As a former payroll manager, Ben Petty understands the importance of using a digital bank connector like AccessPay. The finance operations manager at the University of Bradford manages four teams including payroll and accounts receivable. AccessPay ha aiutato entrambe le funzioni ad aggiornarsi, con una transizione senza soluzione di continuità dal fornitore precedente.

He said: “We don’t have any issues with AccessPay whatsoever. The platform is intuitive and that suits us.”



Per cosa utilizza AccessPay il team finanziario?

AccessPay consente all'Università di Bradford di effettuare 1.600 pagamenti di stipendi via Bacs al mese. Il piccolo team carica i file di pagamento in tre passaggi attraverso la soluzione software AccessPay Bacs.

Payments for Accounts Receivable include tuition fee Direct Debits which Ben describes as ‘at the very heart’ of their funding. From month to month collections range from £7,000 to £30,000. Elsewhere Accounts Payable use AccessPay for supplier payment runs, processed on a weekly basis, in various volumes.


Qual è stato il vostro catalizzatore per il cambiamento?

By 2017, it was time to modernise the university’s finance function to become cloud-based. Instead of using a designated on-site computer to process payments they wanted flexibility, better UX and extra security measures. The incumbent Bacs software was ‘very old-fashioned in the way it looked and compatibility issues with the operating system were eating into the internal IT team’s time.

Ben said: “We had used our previous provider for a long time but they were insisting on an expensive upgrade, as a security update meant that the old platform was no longer supported. The first we knew of it was a very long email with lots of red highlighting – it felt like we were being evicted and we didn’t like that approach.”

The team decided to research the market and, after comparing three vendors, went live with AccessPay in early 2018. “Implementation was really straightforward, it couldn’t have been easier” enthuses Ben.

Ben Petty, responsabile delle operazioni finanziarie

Perché AccessPay era la soluzione FinTech giusta per voi?

AccessPay connects University of Bradford’s finance and payroll back-office systems to Lloyds bank. The new system is not only affordable but bespoke to their requirements. For example, AccessPay built in a way for a second person in their team to check and approve payment files before they were submitted.

“This was really important because it adds an extra security measure, but it is also flexible so can be circumvented if we have resourcing issues” explains Ben. “When the pandemic hit that built-in flexibility was such a blessing because we only had two staff with Smartcard readers, so if they were unable to work it meant we could still pay our staff’s wages.”


Qual è il principale vantaggio di utilizzare AccessPay?

"L'aspetto che pone AccessPay in cima alla classifica è l'assistenza clienti, which is brilliant,” reports Ben. He describes how the support team came to the rescue out of hours in 2019 when an internal Windows update had caused issues with their HSM certificate.

“The university’s IT team were unavailable and we were panicking because our payroll run was due. Although it wasn’t an AccessPay issue we called the support team in the hope that they might have some advice and they actually took control remotely and sorted it out for us. I was so thankful for their help – it was only because of them that we could pay our staff on time.”

Ben also praises the proactive approach of AccessPay’s customer support team who send regular release updates and progress reports by email.


See how AccessPay can help your business

Get in touch ➜